Tuesday, December 28, 2010

Cordless Phones - Latest Invention in Telecommunication



Technology has developed a lot these days and almost very domain can be seen with advanced products and services. In the domain of telecommunication also, individuals have been getting benefited in several ways with modern technology based cordless phones.

Drastic changes can be seen in the field of telecommunication and such changes have been positively affecting the communication life of people from years. There are numerous advantages of cordless phones sue to which they are getting used a lot these days. Some advantages include:

Freedom of movement

Alike conventional telephones, one of the best advantage is that said phones offer freedom of movement. One is not needed to sit at a place and talk. With freedom, one can talk and walk throughout the home area. There is no hassle of any wire connected to the device. Free mobility thus can be enjoyed by users while talking to near and dear ones. The range is dependent on the type of device. So, one have to explain the range desire at the time of purchasing the device.

Dual function

Another useful feature or benefit of wireless phones is that one is able to talk using two lines rather than one. Dual function of the device can enable one to get two output lines of one input. This means that two telephone lines can successfully run at the same time and thus useful incoming calls can be attended conveniently. In short, two individuals can use phone at the same time with dual function feature.

Wide usage

Among others, best thing about cordless phones is that it can be utilized by business organizations as well as other corporations without any hassle. There are several functionalities which can lead business owners to maintain their customers' feedback and response regarding the service. Voice mail feature of the device can help one to send voice message if phones are found busy. Hence, wide usage of wireless telephones has been helping commercial sectors a lot.

Simple to use

Company representatives can easily receive calls while working on laptop or going through files. In short, simple to use feature of said devices can help one to perform two activities at the same time. Housewives can also easily attend calls while cooking as there are not required to sit and talk or walk out of the kitchen.

Cheaper objective of telecommunication is wireless phones. Powerful battery backup allows one to not spend a lot on purchasing new phones time to time. Several online stores have been availing high-technology based phones which come with wide range through which one can easily attend calls up to good range in kilometers.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Friday, December 17, 2010

Telecommunications Agents and Knowing the Difference?



What are telecommunications agents, and what are the differences between them? Telecommunications agents are for lack of a better term, brokers. Similar to an insurance broker, telecommunications agents look for the best deal for their clients.

Telecommunications agents play a pivotal role for businesses. The agents hunt for pricing not always relying on the ATT's of the world. This requires the agent to pursue relationships with all carriers. Some carriers offer a different product set than others. The agents' job is to match appropriate carrier with client needs.

Another function of an agent is to perform a review of services, so that they can identify what exactly the client needs. By doing this, the agent can verify market pricing, make sure their client has no fraudulent charges as well as verify billing accuracy.

Some telecommunications agents charge a fee for their services others rely on spiffs from the carriers to fund their operations. About 70% of all agents choose option number two. They will get a phone bill from a potential client and let them know they can save them money by performing a review of services. The client will give the agent the go ahead to move them to another carrier. Once the switch has been made the carrier will then send a check to the agents in most cases anywhere from 1.5-3 times the monthly revenue. On top of the monthly revenue the carrier will usually give the agent a monthly residual.

Most companies elect to do business with these types of agents rather than the ones who charge fees. The companies identify the value in letting the carrier compensate the agent rather than them forking over the dough. This was a just a brief riff on different types of telecommunications agents

Wednesday, December 8, 2010

Wireless Telecommunications Infrastructure Development



Wireless telecommunications, that is, telecommunications through the medium of radio waves, is rapidly emerging as the dominant force in development of infrastructure in emerging economies.

The use of radio for mobile services, microwave links, cellular telephone and broadcasting is well known and fairly widely deployed. Only recently coming on the scene are broadband radio services that not only provide the previously familiar wired services like telephone, but go beyond to high speed data and digital television access. Released from the bandwidth constraints, deployment costs, and security concerns of copper wires wireless digital services can provide public services not even imagined a few years ago.

Furthermore, the rate of adoption of these services even as submarket segments in many industrialized economies has been sufficient to drive technological development and device pricing to the point of affordability in less developed economies. Indeed, the deployment cost of wireless technologies is now well below that of conventional copper wire systems.

From a technical standpoint, three wireless telecommunications opportunities exemplify the trend. Wireless local loop, otherwise known as "WLL" is a direct stand-in for the familiar telephone line to the home or business. High speed data transmission called Wireless Digital Data or "WDD" permits business and Internet data connectivity at rates unavailable over telephone lines. Multichannel digital television distribution, frequently known as "MMDS" allows a direct path to home television receivers with dozens of program choices.

An added feature of these technologies is that a properly designed network, with adequate frequency spectrum, can often support implementations of all modes simultaneously. In fact, the most cost effective approach to making these advanced services available in developing markets will be to share digital bandwidth to the greatest possible extent. This has been recognized recently by the United States Federal Communications Commission, which is authorizing spectrum with no content or use restrictions save those necessary to protect other services from direct frequency interference.

All of these services best operate over frequencies in the area of 2000 to 3000 megahertz. An allocation of 200 megahertz of this spectrum permits effective development of systems that can deliver maximum services at minimum initial cost. Many already developed low cost consumer hardware devices are configured to operate from 2500 to 2700 megahertz, a frequency range that avoids conflict with satellite signals worldwide. In addition, additional spectrum is typically needed on a limited basis to support microwave interconnect links between infrastructure transmitting nodes. This should be readily available, based upon local design needs.

Wireless local loop is analogous with local telephone service, but much more capable. A WLL system serves a local area by deploying a multiplicity of multichannel transmit/receive base stations which are within line-of-site of the intended customers. Each customer is equipped with a mini-station of low power, into which the telephone (or PBX) is connected. When calls are made from the telephone, it signals the base station for a connection, which is subsequently established through a switch center, exactly as in conventional telephony. An incoming call is identified at the switch center and routed to the base station assigned to serve the telephone being called. The wireless connection is then made, and the call completed in a conventional manner.

In the manner described, a complete metropolitan or rural telephone system can be set up and operated in a manner transparent to the users. No wires are needed, no access to public ways is required, and all problems of theft and security of plant are avoided. Lacking exterior plant, reliability is greatly enhanced, as well designed WLL facilities do not significantly suffer from weather damage, vandalism, and accidents.

Most important, because the WLL system has much better bandwidth than traditional telephone systems, superior customer service features and quality can be provided. WLL systems support high quality data transmission, signaling services, and all the most advanced customer service features.

The infrastructure design of a WLL system typically uses an advanced transmission technology such as CDMA which permits support of large subscriber bases through orderly expansion of the base station clusters. Such systems can support a mixture of rural and urban coverage, permitting modern telephone services to be economically extended to less advantaged population groups. Services like public payphone can also be supported.

High-speed data is becoming an important part of the modern business and personal lifestyle. Until the advent of Wireless Digital Data there was no economical method available for the delivery of megabyte datastreams. However, the huge data demands of modern business, as well as the personal and business adoption of the Internet, have made such delivery crucial.

WDD is a wireless network technology that can be implemented in several forms. A typical configuration consists of broadband data transmitters located at strategic sites to transmit broadband data streams to antennas located at the sites of primary users in a market area. Receiving facilities of less bandwidth, WLL, or telephone access are established to permit a return path to complete a two-way data connection. Typically, more economical low bandwidth connections are feasible for one half of the WDD connection, although full broadband connectivity can be supplied to users desiring it.

The WDD network is connected to its own internal computer servers and routers which determine the flow of customer data and interconnection with external satellite, microwave, or fiber optic high speed data backbone networks.

Multichannel wireless digital television or MMDS is a technology that permits the simultaneous distribution of dozens of television programs to subscribers. Using strategically located, relatively low power, transmitters to broadcast multichannel signals, MMDS can "blanket" a region with reception capability that would not be physically or economically practical with conventional wired cable television.

The subscriber receive equipment is low cost, easily installed, and quite maintenance free. It can be programmed to respond to only authorized channels, making opportunities for the same network to support entertainment, private conferencing, education, and government channels without conflict and in full security. Moreover, the system technology will be capable of supporting high quality "high definition TV" in the future.

MMDS systems can also support a mix of analog and digital transmission, which provides for a migration path from an initial "conventional" analog TV offering to a "state-of-art" full digital facility in response to subscriber demand.

Friday, November 26, 2010

Risk Management In Telecom Projects



Scope of the project

For the successful implementation of a project it is essential that the people involved in its implementation be sensitive to the risks involved in the project and formulate the most suitable structure for the management of such risks. There are certain variables and uncertainties in common to most of the infrastructure projects. Many risk mitigation techniques are applied to infrastructure projects. Discuss in details the risk management to construction with special reference to a project that I had undertaken with my company.

Type of Project

My company IMI SOFTWARE LTD is a design consultancy providing tower design solutions to the telecom and power sectors.

The scope of our work includes the following:

  1. Tower design
  2. Design checking
  3. Preparation of Structural Fabrication Drawings
  4. Building analysis for installing a roof top tower.
  5. Preparation of structural drawings of existing buildings (if building structural drawings are not available)
  6. Supporting beam design for installing roof top tower.
  7. Foundation design of ground based tower
  8. Estimations during tender stages
  9. Dynamic analysis and Non Linear Analysis.
  10. Design Checking and strengthening of towers
  11. Preparation of as built drawings

One of the cellular service providers by the name of TATA TELE SERVICES MAHARASHTRA LTD presented us with a project to design a ground based tower.

It was a 60 metre tower based on a piece of land that the client had acquired from the landowner by entering into a contract with him. The agreement was for a valid consideration and for a definite period of time. After the lapse of the period the client would either have to dismantle the tower or renew the agreement with the landowner for a further period.

The parties involved in the project were the client, the consultant, the contractor and the outsourcing companies who accomplished the work of acquiring the land for the client. The modus operand was thus:

The outsourcing agent would acquire the land shortlisted by the client from the landowner by doing the necessary groundwork and entering into necessary legal agreements for a valid consideration. The client would then summon the consultant and give his requirements of tower height and load of antennae coming on the tower, etc. Based on this the consultant would prepare layout drawings after conducting a preliminary survey whether the piece of land would be enough for a tower of that height. He would then furnish the layout drawings and then conduct the soil investigation of the proposed site to ascertain the safe bearing capacity of the soil. Depending upon the recommendation of the client, and the data gathered from the soil investigation and from the client the consultant would then design the tower for the required load coming on the tower along with its foundation system. He would also design the supporting beams for the shelter and the diesel generator.

On receiving the design drawings the client would then pass them on to the contractor earmarked for the project and he would then order the material required for the erection depending upon the bill of materials furnished by the consultant's drawings. The consultant would also give the fabrication drawings based on which the steel sections would be fabricated in situ. Based on the erection drawings of the consultant the contractor would then start erection of the tower and its accessories namely the shelter and diesel generator. Once the erection has been done then commissioning would commence in which the client's engineers would cross check the contractor's work by simulating conditions similar to those that would prevail under normal working of the tower. Once the commissioning is over then the site would be handed over to the client by the contractor. The client would then ask the consultant to prepare as built drawings of the site showing the views of the tower as it is standing. In all these works there are a lot of risks that each of the parties have to bear and find out ways to mitigate. Following are the list of risks that each of the parties have to bear.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Wednesday, November 17, 2010

Easy Telecommunications Inventory



Managing telecommunications inventory for more than just a few locations has always been tedious work. Getting an accurate inventory is the first challenge. Traditionally, companies have paid technicians to visit each of their locations to tone, test and tag the different circuits. Not only is this method expensive (which runs counter to our objective of reducing the costs of telecommunications), but is becoming less and less accurate over time.

With the advent of telecommunications competition, and carriers delivering a significant amount of services over T-1 lines, the ability for a technician to tone and test each line to develop an accurate telecommunications inventory is diminishing. Further, this telecommunications inventory process is disruptive. Lines have to be taken out of service and access needs to be coordinated with the building management. Frequently, the site personnel are not technical, so their ability to assist the technician in finding the variety of circuits that may be in use is limited.

Fortunately, there are short-cuts that provide a significant comfort level that the inventory is captured "reasonably accurately". Let's face it, unless you have 50 lines coming into a location (and if you do, you should consider a more efficient service), using carrier records is a reasonable alternative. If your intention is to reduce your telecom expenses by reviewing your telecommunications inventory, what is important is what you are paying for.

You can establish your telecommunications inventory fairly accurately from your billing information, and not spend anything to do it. What you then need is a system the help you keep that inventory up to date and a methodology to review the telecommunications inventory to find cost savings. Finding a web-based tool at little or no cost is the best approach to maintaining a telecommunications inventory over time. With a web-based telecom inventory, you can have individuals at each location manage their own information.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Friday, November 12, 2010

Telecommunications Funding - Opportunities For Your Small Telecom Business



Traditional small business loans are hard to come by these days for everyone, but telecommunications funding is scarcer. The reason for this is that your traditional lenders are wary of the whole telecom operation. Business is not black and white as in retail and many banks don't understand telecoms and are therefore scared of taking a chance on them. Luckily, there are entities that focus solely on telecommunications funding.

Here are the options offered by these specialty lenders if you are looking for some working capital for your small to medium sized telecom venture:

Factoring- You have account receivables (invoices) sitting in a folder waiting for payment. In the telecom industry, you will wait 45 to 90 days before payment is remitted. Meanwhile, a great deal on some new equipment may come up or maybe you need to revamp your marketing strategies- whatever the opportunity, you need cash now but it is sitting in a folder in the form of an invoice. With specialty lenders, you can sell these invoices at a discounted rate and get the money now instead of 2 to 3 months later.

Asset-based loans- This telecommunications funding solution works if you have enough assets to put up as collateral. You can borrow against equipment, inventory, accounts receivable and even contracts. As collateral, you can use the success of your business to make it even more successful and grow.

Using a specialty lender who is experienced in telecommunications funding also means less hassle for you, the business owner. You do not have to make any personal guarantees, non-recourse agreements and, unlike traditional small business loans where you could lose everything if you default, the only things at risk are the specific assets tied to the agreement.

Discuss your telecommunications funding needs with a specialist to determine what would work best for your business. Whatever you do, don't let the banks get you down when you need money to grow the business. Any of the options above give you the working capital to take advantage of unexpected opportunities. You have to spend money to make money, but you can't spend it if it is tied up in receivables, contracts and equipment. Put your assets to work for you.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Thursday, November 11, 2010

Development Vs Telecommunication



What does Development Mean?
Development means a change, a growth, progress and modernization. Though there can be change without development, but we shall consider it that is stands for good, positive and favorable. Development, traditionally, would mean the desirable economic changes, the economic take off. Economic development involves mobilization of natural resources, capital and technological know-how, and their utilization for the attainment of constantly rising national goals, higher income standards and the change form a traditional to modern society. It is measured by Gross National Product (GNP), total or per capita.

But development is much more than mere economic growth and as the scholars opine-- it should not be viewed only in economic terms but in terms of social, political, cultural and moral values that makes a person's life whole, and enable a person to attain his/her possible potential.

In nutshell, development is both a physical reality and a state of mind in which society has, through some combination of social, economic and industrial process, secured the means for obtaining a better life.

Whatever be the specific components of life, the development in all societies must have at least three objectives:

1. To increase the availability and widen the distribution of basic life-sustaining goods such as food, shelter, health and protection.
2. To raise levels of living including addition to higher incomes, the provisions of more knowhow, better education and greater attention to cultural and humanistic values, all of which will serve not only to enhance material well-being but also to generate greater individual and national esteem.
3. To expand the range of economic and social choices available to individuals and nations by freeing them from servitude and dependence not only in relation to other people and nation states but also to the forces of ignorance and human misery.

Role of communication and telecommunication in development:
As the commutation is a vehicle of sharing or exchange of ideas, information knowledge, attitude or feelings, so in development only after sharing or exchange of those with the people - we can understand their problems in the right prospective and assist them in development to accelerate the modernity. Discerned the utility of communication in development and modernity-- people are looking to make it more expeditious. Consequently, we have had telecommunication as the most effective means to proceed towards our desired goals of development.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Wednesday, November 3, 2010

Best Offers of Telecommunications Companies



As they all try to keep up with the ever advancing technologies, most of the global telecommunication companies are vying with each other in order to get the best offers and services for their customers.

This means that at the end of the day the ones to benefit from all his competition is undoubtedly going to be the consumer. We will inevitably get the best and easy to operate accessories and services from these telecom companies. As there are new features being constantly added every day this is great news for the future.

These companies are not just trying to please their big corporate market but they are also trying to do something to help out the individual consumer too. As an individual we can now see offers such as low start up fees or even free start ups. There are also offers for no connection fees too.

Some companies have even waived the minimum monthly fee if the volume has not reached the figure to justify any monthly expenses. The advanced technology and fantastic customer support that are being offered too increases the customer expectations.

But it is not all about the great products that these companies offer to the consumer. There are also various billing options now available to them. Corporate clients can have the post paid billing option while individuals could opt for a pre paid billing option.

Most of these companies provide customized billing that ca b delivered either physically or by using online methods.

So you can receive the online bills or the postal bills as you used to receive, the choice is yours. These bills allow you to see exactly what you are being charged for and let you know whether you have any outstanding credit.

The software that these companies use to generate the bills means that they can process thousands of bills per minute which the smaller telecom companies cannot compete with. It saves them a lot of time and money that they can then pass on to their customers.

Friday, October 29, 2010

How Telecommunications Consultants Analyze a Company's Telecom Expenses



Telecommunications consultants usually are the people to whom corporations outsource the work of Telecommunications Expense Management (TEM). Telecom Expense Management deals with collecting data about current telecom expenses and finding new methods of reducing these expenses. Telecom consultants use several methods to obtain data about the current telecom bills and see where most of the money is being spent. They can ask the designated telecom service providers to provide the telecom invoices for the company as well as the applicable telecom tariff. The telecommunications consultant can then use the invoice to see if the charges made to the company were abiding by the rates on the tariff.

Another method of evaluating the expenditure of the company on telecom expenses is by installing telecommunications management software on all the corporate systems which are attached to a company phone. This is particularly useful for call centers as nearly all of their phones are connected to a computer. The software could be bought off the market or could be made on order by a person or a company. What the software would do is that it would present you with the expenditure on a specific service such as the worldwide and local calls as well as calls to landlines or mobile phones. All of this would help the Telecom Expense Management Company get insight on the spending pattern of the company which would in turn help in planning the steps that should be taken to reduce the telecommunication expenses.

Telecom Expense Management companies take a look at the individual expenditures of the people of a company on telephones to gain data about where calls are made and which departments or posts have the highest usage of telephones. This may give them info about the fundamental workings of the company and provide them with valuable information such as which person is using up more minutes than necessary and in which department can there be changes made to reduce the number of calls. If the company has handed out personal wireless phones to employees then the TEM Consultant will have to use Wireless Expense Management techniques to gain info about the calls made by the employee. Information of the calls made by employees can be gained by asking for statements from the service providers and checking if the person is not abusing his mobile phone usage for personal purposes. An example of this would be that if a person makes several lengthy international phone calls to non-company numbers, it is most likely that the nature of the call was personal.

Companies wanting to hire a Telecom Expense Management firm may also provide the information and data about the company's telecom expenses themselves which is a good cost--cutting measure and it helps reduce the time taken for the TEM firm to gather all the data. The telecommunications consultant then uses this data to give a breakdown of expenses which he or she thinks is either not of much use to the company or where optimization can occur and if he/she believes that the expense is fundamental to the working of the company, the consultant may leave the expenditure as it was. The analyst can also compare the tariffs of the telecom company to the competition to see if its rates are good enough or the contract should be awarded to another company.

Tuesday, October 26, 2010

The Application Of Telecommunication Techniques In The Security Industry



Currently, the security industry is becoming mature. More and more IT corporations are entering this industry, especially the companies who are engaged in the research of telecommunication products. On the surface, these corporations enter the security industry to shirk the fierce competition in the IT industry. But this conversion between the IT industry and security industry also means the security industry needs the technique update heavily. The transformation caused by the telecommunication technique has started quietly in the security industry. The factory of device should keep the architecture of the telecommunication techniques when they are designing the products, so they should consider two different aspects, namely, the hardware and the software.

When it comes to the hardware, the modularization design is very important. There are several advantages of the modularization design; firstly, it is helpful to improve the reliability and stability of the system; secondly, the modularization contributes to the update and expansion of the system. People can expand the capacity by adding the interface-board; thirdly, it also can shorten the development cycles of new products; fourthly, it can improve the pass-rate of production to ensure the stability and reliability of the products.

With the expansion of the video monitoring network, the quantity of the monitoring point will be more and more, therefore, the large capacity server will be more and more. The modularization design is able to provide more choices to the users. Apart from the modularization design, the function of backup is also very important.

The other aspect of design is the software. Firstly, applying the construction of B/S or CS is easy to expand and maintain. Secondly, the modularization design is also emphasized in the software. Every module must be tested strictly. Thirdly, the design of software must consider the influence caused by the network viruses and attack. The software must have the ability to protect itself from the network viruses and attack.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Monday, October 25, 2010

Telecommunications Funding - Opportunities For Your Small Telecom Business



Traditional small business loans are hard to come by these days for everyone, but telecommunications funding is scarcer. The reason for this is that your traditional lenders are wary of the whole telecom operation. Business is not black and white as in retail and many banks don't understand telecoms and are therefore scared of taking a chance on them. Luckily, there are entities that focus solely on telecommunications funding.

Here are the options offered by these specialty lenders if you are looking for some working capital for your small to medium sized telecom venture:

Factoring- You have account receivables (invoices) sitting in a folder waiting for payment. In the telecom industry, you will wait 45 to 90 days before payment is remitted. Meanwhile, a great deal on some new equipment may come up or maybe you need to revamp your marketing strategies- whatever the opportunity, you need cash now but it is sitting in a folder in the form of an invoice. With specialty lenders, you can sell these invoices at a discounted rate and get the money now instead of 2 to 3 months later.

Asset-based loans- This telecommunications funding solution works if you have enough assets to put up as collateral. You can borrow against equipment, inventory, accounts receivable and even contracts. As collateral, you can use the success of your business to make it even more successful and grow.

Using a specialty lender who is experienced in telecommunications funding also means less hassle for you, the business owner. You do not have to make any personal guarantees, non-recourse agreements and, unlike traditional small business loans where you could lose everything if you default, the only things at risk are the specific assets tied to the agreement.

Discuss your telecommunications funding needs with a specialist to determine what would work best for your business. Whatever you do, don't let the banks get you down when you need money to grow the business. Any of the options above give you the working capital to take advantage of unexpected opportunities. You have to spend money to make money, but you can't spend it if it is tied up in receivables, contracts and equipment. Put your assets to work for you.

Thursday, October 21, 2010

Outsourcing Telecommunications and Other Services - A Growing Business Strategy



Business outsourcing is a growing trend these days. It refers to a process in which certain business functions and processes are entrusted to a third party company that specializes on those jobs. Outsourcing telecommunications services, software development services, insurance, Information Technology services and accounting and finance are the most common business process outsourcing firms in Asian countries like India, China and the Philippines.

Before, business process outsourcing as a concept of business strategy was not really recognized as it seems today. During the early stages of its development, small and low grade jobs, such as janitorial and security services, were the only jobs that were outsourced in the United States. But today, almost every business processes are now outsourced. These include IT services, customer care, graphic designing services, and web content services.

Perhaps due to its many advantages, many international companies now see outsourcing as a powerful tool and business strategy to fully maximize the profit earning capacity of their every business. Outsourcing allows them to cut down costs and focus on their core business processes. With the current economic situation where recession greatly affects the earning chances of their business, outsourcing jobs serve as a viable option to override such difficult situation.

Many overseas companies are enjoying huge benefits by off shoring some of their peripheral and none core business processes to third party business process outsourcing providers that are mostly based in third world countries like India and China. This whole process allows these international companies to dedicate their attention and resources to their core business processes. There are basically none core business processes that tend to swallow a huge portion of their resources and eat so much of their valuable time, thus limiting the potential growth of the company.

In addition, outsourcing telecommunications servicesand other business functions yields cost saving benefits for many companies. Shortage of skilled workers who have the technical abilities to perform specific functions does not impose a problem on countries like India, the Philippines, and China. Despite the cheap labor costs that most Business process outsourcing firms from these countries offer, India and the Philippines are both well applauded for providing quality output as per the American and International standards.

But just like every normal business solutions, business outsourcing also comes with several disadvantages which tend to hinder others from venturing into business process outsourcing. One outsourcing risk is the loss of managerial control on functions and business processes being outsourced. Though bound with a written contract, the transfer of full managerial control to a third party company can impact expected outputs as Business process outsourcing firms are not motivated with the same vision and drive that the company has. Management will be driven by profit from the services that these Business process outsourcing firms provide.

As this drawback is being overshadowed by the numerous advantages that American and European based companies get from outsourcing, it is clear that outsourcing telecommunications services and other business processes is rapidly developing in a continuous phase. Proof of such is the wide variety of offshore outsourcing services that are being offered by today offshore outsourcing service providers.

Friday, October 15, 2010

The Competition of Telecommunication Companies



With all of the advancements in today's technology in telecommunications, it means that most of the larger telecoms companies are all battling to give their customers the best service and products possible to maintain their custom.

This is great news for the consumer as we can expect to receive all the latest easy to use devices and get the best available services regularly. Considering that there are new features and new facilities always being added to all their existing services this looks very good for the future of our telecommunications.

It is not just the large companies and businesses that will benefit from these advancements. The individual consumer will also feel the benefits too such as the no connection fee or no start up fee that these telecoms companies are incorporating.

If you do not use enough call volume to warrant the monthly expenses then some of the company's are waiving the minimum monthly repayments. If you couple this with the advanced technology and superior customer support that is now being offered then it is no wonder that consumer expectations has risen in these companies.

You now also have different billing options that you can choose from such as post paid billing for the corporate sector and prepaid billing for other consumers.

Client- centric customized billing can be processed and delivered to the businesses via online or physical means by the telecoms companies.

The processing of online bills does save the companies a lot of time, money and manpower to make but if you prefer your bills in paper form then that is your prerogative. All the bills are very informative about how much you have used and how much credit is left, so they are very easy to check.

As the larger telecoms companies can generate these online bills in their thousands every few minutes they can make great savings. These savings are then directly passed onto their customers which makes everybody happy.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Monday, October 11, 2010

Best Offers of Telecommunications Companies



As they all try to keep up with the ever advancing technologies, most of the global telecommunication companies are vying with each other in order to get the best offers and services for their customers.

This means that at the end of the day the ones to benefit from all his competition is undoubtedly going to be the consumer. We will inevitably get the best and easy to operate accessories and services from these telecom companies. As there are new features being constantly added every day this is great news for the future.

These companies are not just trying to please their big corporate market but they are also trying to do something to help out the individual consumer too. As an individual we can now see offers such as low start up fees or even free start ups. There are also offers for no connection fees too.

Some companies have even waived the minimum monthly fee if the volume has not reached the figure to justify any monthly expenses. The advanced technology and fantastic customer support that are being offered too increases the customer expectations.

But it is not all about the great products that these companies offer to the consumer. There are also various billing options now available to them. Corporate clients can have the post paid billing option while individuals could opt for a pre paid billing option.

Most of these companies provide customized billing that ca b delivered either physically or by using online methods.

So you can receive the online bills or the postal bills as you used to receive, the choice is yours. These bills allow you to see exactly what you are being charged for and let you know whether you have any outstanding credit.

The software that these companies use to generate the bills means that they can process thousands of bills per minute which the smaller telecom companies cannot compete with. It saves them a lot of time and money that they can then pass on to their customers.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details

Thursday, October 7, 2010

Importance of Telecommunications



Communication has been one of the most important aspects of the growth of human society and culture. Without it so many things would not get done, people would be divided, and the world would not be how it is. Telecommunications, the transmission of signals over a distance for a purpose of communication, is also very important.

Telecommunications has a long and creative history behind it. One of the first means of telecommunications, and maybe the first one actually, was the use of smoke signals. In classical and ancient times, this was a very effective means of communication in a smaller, more rural world. Other older methods included the use of sound by such things as drums and horns. Flags, lamps and special towers were uses of optical telecommunication. Later development with a more advanced civilization and an industrious society allowed for the creature of telegraphs, radio, television, and eventually the internet.

Telecommunications provides a lot for the world. The commerce that telecommunications creates is a nice little chunk of the gross world product. It provides business, money and market stability in the world. Not only does it create these things as a product of itself, it benefits and enhances the whole world market by creating a tighter community and allowing for quicker reaction time and exchange of information.

There is also the contribution to science to consider. Development in telecommunication provides helpful research and foundation for other technologies. With the development and enhancements of the radio and understanding how radio waves work, flight has become one of the major benefits of telecommunications. Space and sea travel, exploration, and enhanced vehicles have all come from stronger developments in telecommunications. While telecommunications are not the only factor, the ability to send information back and fourth from one location to another has allowed science to develop in places that can't always be monitored directly or visibly.

The world is an ever growing one, and would not be possible without telecommunications. As people moved and countries grew, more and more cities developed across the world. With telecommunications, it made it a lot quicker to relay messages from one place to another. Direct contact of a messenger to the receiver was still used and still is used today in some places and certain locations, but being able to send a message across large areas of land without physically traveling that land allows the message to be received quicker. This has helped tremendously with such things as war, weather problems, geographic problems, illness and health, and trade.

The impact that telecommunications have had on the world is evident. It's one of the leading causes of why the world has grown so big and become so helpful and aware of many issues. Telecommunications promotes a better awareness of society and human life. It helps develop solutions and gather support for causes and problems all over the world, making Earth a little closer and a little safer.

Tuesday, September 28, 2010

Guide to Buying Refurbished Cell Phones and Mobile Telecommunication Devices For Wholesale Purposes



Selling refurbished cell phones is a highly profitable venture because of the current popularity and short market life spans of mobile telecommunication devices. Cell phones today are visible extensions of users' personalities, and most people change or 'upgrade' their devices every couple of years.

Market analysts have calculated that the average cell model has a market life cycle of about 9 months to 1 year before being replaced by an upgrade with its more features. Moreover, an increasing number of cell phone enthusiasts change their phones every 3 to 6 months in an effort to acquire the latest cell phone technology. Since new cell phones tend to cost hundreds of dollars, a flourishing trade exists in 'practically new' refurbished cell phones.

Standard vs. Factory Refurbished Phones

Quality of stock is crucial to the success of any merchant. Selling faulty or shoddy goods, even inadvertently, will affect the dealer's reputation in the market and will significantly harm sales. With refurbished phones, a vendor needs to take extra care to ensure proper quality. Refurbished phones tend to be of two types: standard refurbished and factory refurbished.

Factory refurbished devices refer to used cell phones that are sent back to the original manufacturer. Many phone companies buy phones that have minor defects such as scratches, missing buttons or cracked screens back from dealerships or customers. The company then reconditions these phones and replaces any broken parts. These phones are then sold as 'refurbished' or 'reconditioned' cell phones at a fraction of their original prices.

Factory refurbished devices are restored in compliance with the company's own production standards and are inspected directly by the manufacturer's own certified engineers. They also typically offer a 90-day warranty with certain companies offering a full 1-year manufacturer's warranty.

Standard refurbished models are devices that are restored by companies other than the original manufacturer. Generally, the company will try to restore them as close to the original condition as possible, but standard refurbished devices often lack proper maintenance since the repair place may not be following the manufacturer guidelines for repairs and inspections. Moreover, warranties of standard refurbished models are usually much shorter or nonexistent.

Both types of refurbished devices tend to have reasonably similar prices, so it is recommended to buy a factory refurbished device whenever possible. If, on the other hand, you decide to buy standard refurbished devices, make sure to do your homework. Ensure that the refurbished phone is by a reputable company with a sound reputation and track record. Look for reviews from other customers and take note of any potential problems.

Choosing Your Supplier

Choosing a trustworthy low-cost supplier is essential to a vendor's success. Cell trade shows are excellent arenas for canvassing potential suppliers. Many wireless carriers run special promotions at these conventions, and they are perfect for meeting suppliers in person. Advertising in trade publications is a good way of locating reliable suppliers. Another method would be to visit another independent it's vendor in a nearby locale and ask which wholesalers they use.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

There are many online suppliers of refurbished cell phones. However, since many of these are frauds, it is recommended that you conduct extensive research before trusting one with a commission. Look at overseas suppliers, though it is recommended that you do not use free trade portals unless you know how to verify the data.

Sunday, September 26, 2010

The Growth of Telecommunications



The telecommunications industry has made many things possible for people. From personal to business users, everyone is only happy to accept this technology which has made many unimaginable things actually happen today. Telecommunications equipment have undoubtedly allowed many to enjoy great conveniences. Business associates from opposite sides of the globe now need not travel far for a meeting as this is now possible through the modern telecommunications infrastructure. On top of it all, costs have been greatly reduced, if not eliminated altogether.

One of the most popular telecommunication technologies presently practiced is the Voice-OVer Internet Protocol or VOIP which allows people to make free calls to each other with a specific software installed in each of their computers. The only other requirement is for them to be in each other's contacts list before the communication can take place.

This technology is now widely used by people for various purposes, from reconnecting with old friends and relatives back home for those who have lived as expatriates in another country to closing multimillion dollar deals between international companies. Online classes or lessons on various subjects from English to Mathematics have also been possible with this technology.

Another type of telecommunications equipment are mobile phones which are now way advanced than any other cellphone invented before this day. Now, you can see people talking on their phones without even having to hold anything to their ears. Hands free phones make this possible. Mobile phones today aren't even only for making phone calls but can also now be used with a variety of other useful functions such as Internet browsing, chat messaging, video phoning and others.

Indeed, telecommunications has come a long way from its earliest beginnings of smoke signals and drums in Africa, the Americas and parts of Asia. Now, it has become a widely accessible, easy-to-use and useful technology in practically every corner of the world where it is possible. One even need not have special knowledge or skill in technology. An Internet connection, software which can be easily downloaded, and a basic ability to handle computer tasks are all it requires.

Monday, September 13, 2010

Dual SIM Mobiles - The Future of Telecommunication



Mobiles have long broken out of the stereotype of being a communication device. In the current times, mobiles have reached out as the gadget with a myriad of options that would lay back the best of inventions in the latest times. With evolution hitting mobile phones at an early stage, what used to hold a SIM number have now become the dual SIM mobile phones.

The technology pertaining to the dual SIM mobiles has had a mystifying past to the current scenario where these phones stand as the best option for the professionals who require multiple numbers.

This innovation, which was added to the current designs of the existing phones, is considered a big step in telecommunication. Contrary to the single SIM phones, the double SIM mobiles have the ability to provide a multi- service network or provider. In a regular locked cell phone, you are allowed only to receive the signals from a single provider- the network provider whose SIM services you are using. However, the two SIM mobile phones come with the unlocked feature, which allows you to pick up two different signals at the same time, using a single cell phone.

Most of the latest phones in the market allow you to have the double SIM technology while the others, which do not have this feature, give you the option of adapters. Adapters are the devices that could transform your regular phone into functions Similar to the dual handsets. The full functioning GSM CDMA double SIM phones have also become the feasible solution for people obsessed with gadgets. With the two SIM card holding cell phones, you have the benefit of keeping your personal and professional life altogether apart without the need to own two different cell phones for the purpose.

Furthermore, in the current fast paced times, where clutter stands as an obstacle as always, owning two phones is no less than a disaster. The benefit of the GSM CDMA dual SIM phones rings true when one is able to cut down the need to maintain a single phone with all the contacts intact. Besides, a two SIM phone also relieves the person from not being able to attend a call because they left the other phone at home. With the two SIM mobiles, one can attend calls from both numbers Simultaneously. These phones also give you the benefit of keeping unwanted pestering calls at bay.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Companies such as that of Samsung, Motorola, Reliance, as well as Micro max, have congregated with network providers across the country to offer CDMA services, thus creating a revolution within the country. If you have long endured the most of two phones for a long time, double SIM mobile phones are for you.

Friday, August 20, 2010

Customer Experience Management - The Telecom Industry Ahead



Abstract

The telecom service providers have always followed a growth trajectory in the past decade through increase in customer base as well as adding considerable numbers to their annual revenue. They have kept the pace with the competitors and have played the game with amazing success in the past. But in the recent times, they are facing with an enormous challenge of adaptation to the matured, highly penetrated markets coupled with global recessionary effect. Therefore, a shift in paradigm to adapt their business models to the current situation is highly required and the need of the hour is the customer experience management to attain a higher retention ratio.

Challenge in modern telecom industry - Customer retention

In the modern day telecom industry which has attained high penetration level, acquiring a customer is getting even costlier. Industry analysis states that only 25% of the acquired customers stay with the company after an year's time and on an average only 20 -30% of the entire customer base is revenue earning/profitable customers. This dugs a deep hole in the balance sheet of the telecom service providers. Due to the churning effect of the customers, there is a huge imbalance created in gross additions of the customers and net addition.

Forward path: Way to customer retention - Customer experience management

Therefore, the major challenge for the telecom operators around the world is managing customer churn. It affects profitability of the company if a customer churns before the company can earn back the investment it incurred in acquiring the customer. Therefore, it is very critical to indentify the profitable customers and retain them.

Retaining the profitable customers includes 2 steps:

1. Identifying the revenue earning customers from the entire customer base
2. Managing the customer experience and customer value for the revenue earning customers

Identifying the Revenue earning customers

The telecom service providers need to define their business logic for identification of the revenue earning customers, for example: the customers with usage more than ARPU are classified as high valued customers, or in case of pre-paid, customers recharging more than INR 250 per month (In Indian scenario) are considered as revenue earning. Depending on the business rules the entire customer base needs to be segmented into revenue earning customers and non-revenue earning customers. Managing customer ARPU Average revenue per customer. Managing customer data in scale of 40 - 50 millions is a challenge. This can be achieved with the help of various business analysis tools (eg: SAS, SPSS, Teradata, etc.).

Customer experience management

After the identification of the valued/revenue earning customers, managing those identified group of customers are of utmost importance.

Focusing on customers instead of products

Over the past years, the telecom service providers have concentrated on introduction of new products. They have originated new products/services and then sought to find or create a market for them. But increased competition among the existing service providers and lower barrier to entry for new players has resulted in the growth in predatory activities in the telecom industry. Moreover, the cost of acquisition of new customers has increased considerably. Hence, in the modern times, there is a gradual shift in focus from introduction of new products for acquiring new customers to customers' experience management is observed. Currently, the Telco's need to concentrate on retaining the existing valued customers and targeting more wallet share of each customer by creating more value and improved customer experience.

For example: In UK, O2 has aligned its functional silos to obtain its existing customer's perspective for making product decisions and designing promotional offerings. They have focused on retention by placing equal weight for renewals and acquisitions. By this the company has reduced its churn figure to half of its existing number.

Nintendo has established an online community for capturing customer insights and offers incentives in return of customer information. By this Nintendo has gained valuable insights into market needs and preferences.

Customer led customization model

There is an underlying assumption that the service providers will dictate the future of telecommunication products and services. But with the growing bargaining power of the customers, there is a shift in paradigm and the service providers need to customize their model based on individual customer preferences. Now the business will follow the lead of the customers in designing and promoting services intended to meet specific needs of the customers. Under this circumstance, the service providers need to identify the unique needs of the individual customers, and then attempt to develop services which satisfy those multifaceted needs.

With this model, the mass marketing will give way to the customized market research and the survival of the service providers will depend on the company's ability to meet customer's demand on an ongoing basis. In other words, customers will dictate the terms of service they intend to receive.

Developing multiple channels

The service providers need to develop multiple channels for sales and support to enhance the customer experience. Increasing the footprint by adding on retail outlets is one of the options which the telecom service providers have practiced since ages. Traditional channels like call centers also had been in focus. With the increase in competition and economic slowdown, the operators are looking for economical ways to serve their customers while keeping the service quality intact. Eventually the service providers would like to move majority of its sales and services online through the web to attain better economics. Apart from attaining a cost effective solution by moving to web channels, the operators can empower the customers to perform various activities at a much cheaper price than the retail channels.

Over the web channels, a customer can perform a host of activities like:

- Bill viewing and online payment
- Online register of a complaint for support
- Altering price plan and subscriptions
- Viewing the product catalogue and buy products/services online

In addition to the above mentioned activities, the operators can offer promotional services and cross-sell other products over the web. The operators can have added revenue by ticker management on their websites and advertisements.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

Thursday, July 22, 2010

Types of Telecommunication Products




In the past decades, wires were used for transmitting the message but nowadays, modems are also used. Wireless communication is the latest trend, freeing the products from connecting wires. The information communicated may be in any form like voice, text, image, or video. Some telecom product like fax, telephone, or modem is used to send and receive the message. You can use all these products simultaneously with switch control mechanism.

Since the invention of telephones in 1876, new telecom products were invented, making communication easy. Telegraph was the first method used to pass information from one place to another using some codes. Later, telephones enabled voice communication where the sender and the receiver will have telephones. Anyone who has a telephone connection can make and receive calls at any time. The voice is converted into electrical signals which are then transmitted through the wires. The receiving end interprets the electrical signals and reconverts to voice again. Every telephone uses control devices to enable conversion between the voice and electrical signals.

Revolution in the telecom industry started with the changes in telephones. Olden day bulkier phones are replaced by modern day lightweight phones. Many accessories like answering machines can be attached to the telephone line using which you can track the missed calls. The cellular phone is an important telecom product which changed the way communication was carried out in the past. The wires were discarded and the mobile phone can communicate with the base station through radiations invisible for the naked eye. Radio waves are used for establishing communication without any wires. Calls can be established between wired and wireless devices, providing perfect integration between the old and the new technology.

All in one telephones and multi line telephones can now be found in every office. With more and more new telecom products, communication was made simple. The price of these products is also reduced, making these products feasible to acquire. Fax machines have made written communication very simple. You no more need to post a business letter and wait for many days to get a reply. The written paper can be fed to the fax machine which instantly sends the message to the recipient. You can send and receive text messages within a few minutes. Walkie-talkie phones can also be considered as telecom products. These phones are like radios, but they operate in both the ways. These radios operate in specific frequency bands which are used to send and receive voice data. Dedicated frequencies are used for secure communication.

www.made-from-india.com provides an exclusive trade directory of information on Telecommunications Equipment suppliers, and exporters, electronic, message, computer network etc. It has an amazing product gallery where customers can view online Product of Telecommunications suppliers, manufacturer & exporters along with product description and other details.

If you have an office, you need to have many telecom products like phones, fax, answering machine, modems, security monitors, credit card terminals, climate control, and poll cash registers. To use all these machines simultaneously, you have to use the voice/data sharing device. This is the central telecom product which sends appropriate message to the appropriate device. Using a single telephone communication line, you can use all these products. The sharing device incorporates port-switching mechanism to distribute voice and data.